The Aberdeen Heat & Power team are working from home during the Covid-19 coronavirus pandemic, in line with UK and Scottish government guidelines. As a result, our office is closed to the public until further notice.
Heat and power repairs are NOT affected and if you need help, please contact us on the following numbers to ensure a rapid response:
Aberdeen City Council tenants only 03000 200292
ISTA pre-payment metering issues 01223 874974
All other residential and commercial customers 01224 580058
The operator will…
- Ask you about the nature of the repair you need
- Ask you questions directly relating to Covid-19
- Advise you how to prepare the area in your property where the repair will be made to ensure safe social distancing can be maintained for our workforce
Thank you for your co-operation.